ShoreTel ShoreWare Specifiche Pagina 64
- Pagina / 406
- Indice
- SEGNALIBRI
Valutato. / 5. Basato su recensioni clienti
Configuring Application Servers
4 – 2 ShoreTel, Inc.
• Maintenance—The system provides a web site accessible through ShoreWare
Director for maintenance of all the remote servers.
The distributed voice applications use a Remote TAPI Service Provider that relies on
the call control information from the main server. When you want to add reliability to
your remote server, consider using redundant network paths to the main server.
Distributed Voice Mail
The ShoreTel system uses Distributed Voice Mail (DVM) to provide greater voice mail
availability. Each ShoreWare remote server has an instance of the telephony platform
included, allowing voice mail and auto-attendant services to maintain full functionality
during WAN short-term outages. The enhanced DVM included with the ShoreWare
remote server allows users with mailboxes on the remote server to receive and pickup
voice mail messages without depending on WAN connectivity to the headquarters
server. The message waiting indicator (MWI) lights will correctly update with or
without WAN connectivity.
Additionally, incoming calls can still reach the automated attendant, access the dial-by-
name directory, and reach their intended local party during a WAN outage. If a party
cannot be reached directly due to a WAN outage and his or her call handling would
send unanswered calls to voice mail, the call is handled by the local voice mail server.
The caller hears a generic greeting including the intended party’s recorded name and
can leave a message. This message will be forwarded at a later time to the home voice
mail server for the addressee via SMTP.
Similarly, the enhanced DVM provides greater PCM availability during WAN outages. If
the WAN loses connectivity, users will retain full PCM functionality as long as there is a
DVM server at the same site as the users, the users voice mailboxes are on that server,
and the DVM server is managing the switch that manages the users’ phones.
Although each voice mail server is autonomous in delivering voice services, it still must
have connectivity to the configuration data stored on the headquarters server in order
to make configuration changes. Specifically, users on an isolated remote server would
not be able to change call handling modes or make other changes that require
modification to the configuration data on the headquarters server.
IP Phone Limitations/Requirements
Connectivity is required between the phone and the switch that is controlling the
phone (this will be referred to as “basic connectivity”). All aspects of the phone's
operation are functional when this basic connectivity exists, with the following
exceptions:
• Directory feature: In addition to basic connectivity, the directory feature also
requires connectivity between the switch and a headquarters (HQ) server or
distributed voice mail (DVM) server that controls that switch.
• Options features, Changes to Call Handling Mode (CHM), Wrap-Up: In addition
to basic connectivity, these features require connectivity between the switch and
an HQ server or DVM server that controls that switch. In addition, if the
aforementioned switch is a DVM server, connectivity is required between that
server and the HQ server. Further, connectivity between the DVM server and the
HQ server is required for successful writes to the database.
• Switch-to-switch extension monitoring: This condition exists when a
programmed button requires monitoring activity on an extension that is serviced
by a different switch than the one that controls the phone. In this instance, call the
user's switch A, and the monitored extension's switch B. Switch A is controlled by
server X, switch B is controlled by server Y. Servers X and Y may each be DVM or
- !DMINISTRATION'UIDE 1
- 3HORE4EL 1
- Trademarks 2
- Version Information 2
- Company Information 2
- Contents 3
- HAPTER 3: SHORETEL SITES 4
- HAPTER 7: CONFIGURING TRUNKS 4
- HAPTER 10: CONFIGURING USERS 5
- Objectives 9
- Audience 9
- Organization 9
- Documentation Overview 10
- Document Conventions 11
- Preface – xii ShoreTel, Inc 12
- Using ShoreWare Director 13
- Architectural Overview 14
- Multi-level Management 14
- Multi-user Management 15
- Preferences 16
- 1 – 6 ShoreTel, Inc 18
- Figure 1-3 Login Page 18
- Product Registration 19
- Navigation Frame 20
- Getting Help 21
- Data-Entry Frame 22
- Linking to Edit Pages 23
- List Paging 23
- Edit Pages 24
- Getting Started 25
- 1 – 14 ShoreTel, Inc 26
- 1 – 16 ShoreTel, Inc 28
- 1 – 18 ShoreTel, Inc 30
- Setting Up System Parameters 31
- Dialing Plan 32
- 2 – 4 ShoreTel, Inc 34
- Increasing Extension Length 35
- Digit Translation Tables 36
- System Extensions 37
- BOOTP Server 41
- Other Parameters 42
- Languages 43
- Licenses 44
- Extension Licenses 45
- Mailbox Licenses 45
- Multi-Language Licenses 45
- 2 – 16 ShoreTel, Inc 46
- Self-Audited Licenses 47
- Contact Information 48
- Sending Contact Information 49
- 2 – 26 ShoreTel, Inc 56
- ShoreTel Sites 57
- Configuring Sites 58
- 3 – 4 ShoreTel, Inc 60
- 3 – 6 ShoreTel, Inc 62
- Configuring Application 63
- Distributed Voice Mail 64
- Legacy Voice Mail Integration 65
- Adding Application Servers 66
- Voice Mail and Auto-Attendant 68
- Extension List Mapping 70
- Fax Servers 71
- 4 – 10 ShoreTel, Inc 72
- Configuring Conference 73
- 5 – 4 ShoreTel, Inc 76
- 6 – 2 ShoreTel, Inc 78
- Power LED 79
- 6 – 4 ShoreTel, Inc 80
- ShoreGear-60/12 Voice Switch 81
- ShoreGear-40/8 Voice Switch 84
- 6 – 10 ShoreTel, Inc 86
- ShoreGear-T1 Voice Switch 87
- 6 – 12 ShoreTel, Inc 88
- ShoreGear-24 Voice Switch 89
- /ts24/vxwor ks 90
- IPBX-12 Port Voice Switch 92
- Network LEDs 96
- 6 – 22 ShoreTel, Inc 98
- Before You Begin 99
- Switches List Page 99
- Configuring Switches 100
- 6 – 24 ShoreTel, Inc 100
- 6 – 26 ShoreTel, Inc 102
- 6 – 28 ShoreTel, Inc 104
- Parameters 105
- ShoreGear-T1 Configuration 106
- ShoreGear-T1 Parameters 107
- • DMS-100 108
- • National ISDN-2 (NI-2) 108
- Adding a ShoreGear-T1 109
- ShoreGear-E1 Configuration 111
- ShoreGear-E1 Parameters 112
- Adding a ShoreGear-E1 113
- SoftSwitch 114
- 6 – 40 ShoreTel, Inc 116
- Configuring Trunks 117
- Trunk Features 118
- Setting Up Trunks 119
- Add or Edit a Trunk Group 120
- 7 – 6 ShoreTel, Inc 122
- Importing Local Prefixes 126
- Edit DID Range 129
- Edit DNIS Digit Map 129
- Additional Local Area Codes 130
- Nearby Area Codes 131
- Prefix Exceptions 131
- Off-System Extensions 132
- Tandem Trunking 132
- Centrex Flash 133
- Individual Trunks 134
- Add or Edit a Trunk 135
- Configuring IP Phones 137
- Setting IP Address Ranges 138
- IP Phone Address Map 138
- Setting IP Phone Options 140
- Figure 8-4 Edit User Page 143
- Assigning IP Phones by User 144
- Viewing IP Phones 145
- Renaming IP Phones 145
- Deleting and Moving IP Phones 145
- IP Phone State Display 146
- 8 – 12 ShoreTel, Inc 148
- Setting Call Control Options 149
- 9 – 2 ShoreTel, Inc 150
- Account Codes 151
- 9 – 4 ShoreTel, Inc 152
- Hunt Groups 154
- 9 – 8 ShoreTel, Inc 156
- 9 – 10 ShoreTel, Inc 158
- Call Control Options 160
- 9 – 14 ShoreTel, Inc 162
- • Linear (128 Kbps) 163
- • G.711 (64 Kbps)—the default 163
- 9 – 16 ShoreTel, Inc 164
- Paging Groups 165
- Route Points 166
- 9 – 22 ShoreTel, Inc 170
- 9 – 24 ShoreTel, Inc 172
- Configuring Users 173
- Classes of Service 174
- 10 – 6 ShoreTel, Inc 178
- Whisper Page 180
- Call Permissions 183
- 10 – 12 ShoreTel, Inc 184
- Voice Mail Permissions 185
- User Groups 186
- User Group Parameters 187
- 10 – 16 ShoreTel, Inc 188
- Individual Users 189
- 10 – 18 ShoreTel, Inc 190
- Private Numbers 191
- General Information 191
- 10 – 20 ShoreTel, Inc 192
- 10 – 24 ShoreTel, Inc 196
- Personal Options 197
- 10 – 26 ShoreTel, Inc 198
- Call Handling Mode Delegation 200
- FindMe Destinations 203
- Programmable Buttons 205
- Configuration 206
- Details: 209
- 10 – 40 ShoreTel, Inc 212
- System Directory Record 217
- Distribution Lists 217
- Workgroups 218
- Notify Users 219
- Anonymous Telephones 220
- Extension Lists 221
- Paging Through a List 222
- Batch Update Utility 223
- Batch Update 224
- Call Handling Mode Defaults 226
- 10 – 56 ShoreTel, Inc 228
- Configuring Voice Mail 229
- 11 – 2 ShoreTel, Inc 230
- AMIS Voice Mail 232
- Voice Mail Options 233
- Creating AMIS Systems 234
- Figure 11-5 AMIS Edit Page 235
- Disabling AMIS Systems 236
- AMIS Test Mailbox 236
- Configuring the 237
- Auto-Attendant 237
- 12 – 4 ShoreTel, Inc 240
- 12 – 6 ShoreTel, Inc 242
- • On-Hours 244
- • Holiday 244
- • Custom 244
- 12 – 10 ShoreTel, Inc 246
- Configuring Schedules 247
- On-Hours 249
- Holiday Schedule 250
- Custom Schedule 252
- Configuring a Custom Schedule 253
- 13 – 8 ShoreTel, Inc 254
- Configuring Workgroups 255
- Call Queuing 256
- Workgroup Call Managers 256
- 14 – 4 ShoreTel, Inc 258
- Reporting 260
- Workgroup Navigation 261
- Adding and Editing Workgroups 261
- 14 – 8 ShoreTel, Inc 262
- 14 – 10 ShoreTel, Inc 264
- 14 – 12 ShoreTel, Inc 266
- Editing Workgroup Membership 268
- 14 – 16 ShoreTel, Inc 270
- Workgroup Thresholds 271
- 14 – 18 ShoreTel, Inc 272
- Managing the System 273
- Directory 273
- Managing the System Directory 274
- 15 – 2 ShoreTel, Inc 274
- page are as follows: 274
- Data-Entry Fields 275
- Go to This User Link 276
- Maintenance 277
- Quick Look 278
- Maintenance Switches Summary 279
- 16 – 4 ShoreTel, Inc 280
- 16 – 6 ShoreTel, Inc 282
- Switch Maintenance 283
- Link Section 284
- Ports Section 285
- 16 – 10 ShoreTel, Inc 286
- Hunt Groups Section 287
- IP Phone Maintenance 288
- SIP Trunks Section 289
- Details Section 289
- Figure 16-12 appears 290
- Quick Look Server Status Area 292
- Quick Look Server Events 294
- Switch Connectivity 296
- Conference Ports 297
- Event Log 298
- Viewing Event Reports 300
- Services 301
- Event Filters 302
- Using Office Anywhere 305
- Special Considerations 306
- Terminology 308
- Emergency 911 Operations 315
- How 911 Calls Work 316
- Roles and Responsibilities 317
- Feature Operation 318
- Trunk Signaling for 911 Calls 319
- Available Caller ID Options 321
- B – 8 ShoreTel, Inc 322
- Configuring Your System 325
- Figure B-7 Edit User Page 327
- Figure B-9 Switch Edit Page 329
- Figure B-10 Site Edit Page 329
- Call Notification 330
- Figure B-12 911 Event Log 331
- • “000” is used in Australia 332
- • “999” is used in Asia 332
- Additional Recommendations 334
- Call Detail Record Reports 335
- Active CDR Database (CDR.mdb) 336
- Legacy CDR Text Files 336
- CDR Reports 338
- Generating a CDR Report 339
- Interpreting CDR Reports 344
- C – 12 ShoreTel, Inc 346
- User Activity Detail Report 347
- C – 14 ShoreTel, Inc 348
- Trunk Activity Summary Report 350
- Trunk Activity Detail Report 352
- C – 20 ShoreTel, Inc 354
- Calls Included 356
- Workgroup Agent Detail Report 361
- C – 28 ShoreTel, Inc 362
- Call was transferred 363
- C – 30 ShoreTel, Inc 364
- C – 32 ShoreTel, Inc 366
- C – 38 ShoreTel, Inc 372
- Call Included 373
- Account Code Summary Report 375
- C – 42 ShoreTel, Inc 376
- Account Code Detail Report 378
- CDR Database 379
- Call Table 380
- Call Type 383
- Connect Table 384
- PartyType 387
- PartyIDFlag 387
- ConnectReason 388
- Disconnect Reasons 389
- MediaStream Table 390
- AgentActivity Table 391
- QueueCall Table 393
- QueueStep Table 397
- C – 64 ShoreTel, Inc 398
- I – 2 ShoreTel, Inc 400
- I – 4 ShoreTel, Inc 402
- I – 6 ShoreTel, Inc 404
- I – 8 ShoreTel, Inc 406
Prodotti e manuali riguardandi Software ShoreTel ShoreWare
Software ShoreTel ShoreWare Guida di Installazione
(500 pagine)
(500 pagine)
Software ShoreTel ShoreWare Specifiche
(42 pagine)
(42 pagine)
Software ShoreTel ShoreWare Specifiche
(63 pagine)
(63 pagine)
Software ShoreTel ShoreWare Manuale Utente
(4 pagine)
(4 pagine)
Software ShoreTel ShoreWare Specifiche
(72 pagine)
(72 pagine)
Purdy AND5SA manuels
Manuels d'utilisation et guides de l'utilisateur pour Matériel Purdy AND5SA.
Nous fournissons des manuels en pdf 1 Purdy AND5SA à télécharger gratuitement par type de document : Manuel de l'utilisateur
Purdy AND5SA Manuel de l'utilisateur (2 pages)
marque: Purdy | Catégorie: Hardware | Taille: 0.05 MB |
Table des matières
Plus de produits et de manuels pour Matériel Purdy
| Modèles | Type de document |
|---|---|
| AND4RA |
Manuel de l'utilisateur
Purdy AND4RA User Manual,
2 pages
|
| AND4RRA |
Manuel de l'utilisateur
Purdy AND4RRA User Manual,
2 pages
|
| AND4SA |
Manuel de l'utilisateur
Purdy AND4SA User Manual,
2 pages
|
| AND190CRP |
Manuel de l'utilisateur
Purdy AND190CRP User Manual,
2 pages
|
| AND5RA |
Manuel de l'utilisateur
Purdy AND5RA User Manual,
2 pages
|
| AND191CRP |
Manuel de l'utilisateur
Purdy AND191CRP User Manual,
2 pages
|
| AND190HRP |
Manuel de l'utilisateur
Purdy AND190HRP User Manual,
2 pages
|
| AND410HB |
Manuel de l'utilisateur
Purdy AND410HB User Manual,
2 pages
|
| AND520HB |
Manuel de l'utilisateur
Purdy AND520HB User Manual,
2 pages
|
| AND262HBB |
Manuel de l'utilisateur
Purdy AND262HBB User Manual,
2 pages
|
| AND262HBA |
Manuel de l'utilisateur
Purdy AND262HBA User Manual,
2 pages
|
| AND720HW |
Manuel de l'utilisateur
Purdy AND720HW User Manual,
3 pages
|
| AND6BA |
Manuel de l'utilisateur
Purdy AND6BA User Manual,
2 pages
|
| AND4BC |
Manuel de l'utilisateur
Purdy AND4BC User Manual,
2 pages
|
| AND4BA |
Manuel de l'utilisateur
Purdy AND4BA User Manual,
2 pages
|
| AND4BRA |
Manuel de l'utilisateur
Purdy AND4BRA User Manual,
2 pages
|
| AND4BRB |
Manuel de l'utilisateur
Purdy AND4BRB User Manual,
2 pages
|
| AND5BA |
Manuel de l'utilisateur
Purdy AND5BA User Manual,
2 pages
|
| AND5BB |
Manuel de l'utilisateur
Purdy AND5BB User Manual,
2 pages
|
| AND6BD |
Manuel de l'utilisateur
Purdy AND6BD User Manual,
2 pages
|
© 2020, manymanuals.it. Tutti i diritti riservati | 0.055 s |
Manymanuals.com
Manymanuals.de
Manymanuals.fr
Manymanuals.it
Manymanuals.pl
Manymanuals.cz
Manymanuals.es
Manymanuals-pt.com
Commenti su questo manuale